Privacy Policy

1. Data Controller

Pollok Media GmbH, Heresbachstr. 10, 40223 Düsseldorf, Germany ("LOOKWERK") is responsible for the processing of personal data as described in this privacy policy. Contact: privacy@lookwerk.com

2. Data We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include your name, email address, company name, and any content you upload to our platform.

3. How We Use Your Data

We use the information we collect to provide, maintain, and improve our services, to process transactions, and to communicate with you about products, services, and events.

4. Cookies & Tracking

We use cookies and similar technologies to operate our website and analyze usage. We distinguish between the following categories:

Necessary Cookies

These cookies are essential for the website to function properly. They store your cookie consent preferences. Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

Analytics Cookies

We use Google Analytics 4 to understand how visitors interact with our website. IP addresses are anonymized. These cookies are only set with your explicit consent. Legal basis: Art. 6(1)(a) GDPR (consent).

Marketing Cookies

Marketing cookies are used to deliver relevant advertisements and measure campaign performance. They may be set by third-party services like Google Ads. These cookies are only set with your explicit consent. Legal basis: Art. 6(1)(a) GDPR (consent).

You can change or withdraw your cookie consent at any time using the cookie settings in the footer of our website.

5. Google Tag Manager

We use Google Tag Manager to manage tracking tags on our website. Google Tag Manager itself does not collect personal data. Tags are only activated based on your consent choices. Data may be transferred to Google servers in the US. Google LLC is certified under the EU-US Data Privacy Framework.

6. Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to the processing of your personal data. You also have the right to withdraw consent at any time and to lodge a complaint with a supervisory authority.

7. Contact

For questions about this privacy policy or to exercise your rights, please contact us at privacy@lookwerk.com.